National Van Lines
Customer Service
Welcome to the Interline Hauler settlement process.
The purpose of the National Van Lines customer service department is to provide efficient and practical support to customers before and during their move.
The purpose of the National Van Lines customer service department is to provide efficient and practical support to customers before and during their move.
It serves as a vital link between National Van Lines and its customers, aiming to address inquiries, resolve issues, and ensure customer satisfaction.
The department plays a crucial role in building and maintaining positive customer relationships, fostering loyalty, and ultimately contributing to the company's success.
Customer service representatives strive to exceed customer expectations and enhance the overall customer experience by offering timely assistance, personalized guidance, and a friendly demeanor.
Customer Service
- Please get in touch with the customer at least 24 hours before loading and delivery. Be sure to introduce yourself as a Hauling Partner for National Van Lines.
- By communicating with National Van Lines Operations Department, they can update Customer Service so they, in turn, can keep the customer updated. Remain respectful and professional when interacting with customers.
- If customers have questions, direct them to contact the Customer Service Department at 800-333-6851 or NVL_Customer_Service@nationalvanlines.com
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